Frequently Asked Questions

---

We work throughout Northumberland, Newcastle, Gateshead, Durham, Sunderland, the wider North East, and also offer nationwide coverage across the UK for renewable energy installations. 

Yes. HCA Energy is fully insured and compliant with all relevant industry regulations. Our experienced team ensures every installation meets current safety, quality, and performance standards. 

Absolutely. We provide domestic and commercial solar panel installations, helping homeowners and businesses reduce electricity bills, increase energy efficiency, and lower their carbon footprint. 

Yes. Battery storage systems can often be added to existing solar PV installations, allowing you to store excess energy and use it when it’s most beneficial. 

Yes. Air source and ground source heat pumps perform very well in the North East climate, providing efficient, reliable heating and hot water year-round. 

Air source heat pumps extract heat from the air, while ground source heat pumps use stable underground temperatures. Both are low-carbon heating solutions, but suitability depends on property type, space, and budget. 

We can advise customers on available grants and schemes, such as the Boiler Upgrade Scheme, and ensure systems are installed to meet eligibility requirements where applicable. 

Installation times vary depending on the system, but many solar panels and EV chargers can be installed within a day. Larger systems, such as heat pumps, are completed efficiently with minimal disruption. 

Most properties are suitable for solar panels. During a site survey, we assess roof space, orientation, shading, and energy usage to design the most efficient system for your property. 

Yes. We install EV charging points for homes, workplaces, commercial premises, and fleet operators across the North East and UK. 

Yes. Solar panels, battery storage, and heat pumps can significantly reduce energy costs by increasing energy efficiency and reducing reliance on the grid. 

Yes. HCA Energy offers free, no-obligation consultations and quotes to help you understand the best renewable energy solution for your needs. 

HCA Energy combines extensive industry experience, a modern and efficient approach, and a commitment to sustainability. We deliver professional, fully compliant renewable energy installations across the North East and the UK.